000 00415nam a2200169Ia 4500
999 _c1661
_d1661
003 OSt
005 20230125111656.0
008 211228s9999||||xx |||||||||||||| ||und||
020 _a9781436304672
040 _cFCIT
041 _aENG
082 _a658.45
_bNIE
100 _aNielsen, John
245 0 _aEffective Communication Skills
_bThe Foundations for Change
260 _aUSA
_bXlibris
_c2008
942 _cBK
_2ddc